Privacy Policy

Last Updated: 10 December 2025

Website: smarterschool.in

Applies To: Website, Mobile App, Online Fee Payment System for Parents, Students, and Teachers.

1. Introduction

Smarter School, Moonidih (“School”, “we”, “our”, “us”) is committed to protecting the privacy of all users who access our website, mobile applications, and online services.

This Privacy Policy explains how we collect, use, store, and safeguard personal information of students, parents, teachers, and visitors.

By using our services, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information (Submitted by Users)

Student Name, Admission Number

Class & Section

Parent/Guardian Name

Contact Number & Email Address

Address (if provided)

Date of Birth

Student records (attendance, academic reports, assignments, etc.)

Feedback or support queries

2.2 Payment-Related Information

For online fee payment:

Fee type, amount, and transaction details

Payment reference number

Status of transaction

Note:

We do not collect or store sensitive payment information such as credit/debit card numbers, CVV, UPI PIN, or banking passwords. All such data is handled securely by the payment gateway.

2.3 Device & Technical Information (Automatically Collected)

IP address

Browser type

Mobile device details

App usage statistics

Cookies and tracking data

This helps us improve website performance and user experience.

3. How We Use the Information

The information collected is used for:

School administration and student management

Communication with parents, teachers, and students

Providing access to academic reports, notices, and updates

Processing online fee payments and issuing receipts

Maintaining accurate school records

Improving website/app performance and security

Responding to support queries

Generating internal reports

We do not sell, rent, or trade your information with any third party.

4. Sharing of Information

We share user data only in the following circumstances:

4.1 Payment Processing

Information required for fee payment (amount, name, transaction ID) is shared securely with the payment gateway.

4.2 Legal Compliance

We may disclose information if required by:

Law or legal proceedings

Government authorities

Court orders

4.3 Service Providers

Trusted vendors providing IT, hosting, or security services may access limited data strictly for operational purposes.

All vendors follow strict data protection standards.

5. Data Security

We follow industry-standard security practices to protect your data:

Encrypted communication (SSL/HTTPS)

Secure servers and restricted access

Regular system audits

Strong authentication and password policies

Secure payment gateway integration

Despite our efforts, no online system is 100% secure. Users must ensure safe device usage and protect their login credentials.

6. Data Retention

We retain personal data only for as long as necessary to:

Provide school services

Maintain academic and financial records

Comply with legal requirements

After the retention period, data is securely deleted or archived.

7. Cookies & Tracking Technologies

Our website may use cookies to:

Recognize users

Improve performance

Track website analytics

Users may disable cookies in their browser settings, but some features may not function properly.

8. Children’s Privacy

We collect student information only for academic and administrative purposes.

All data related to minors is handled with strict confidentiality.

Parents/guardians may request correction or review of their child’s data.

9. User Rights

Users have the right to:

Access their personal information

Request correction of inaccurate data

Request deletion of certain information (subject to school policies)

Contact the school for any privacy concerns

10. External Links

Our website/app may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

The School may update this Privacy Policy from time to time.

Changes will be posted on the website with the updated date.

Continued use of our services signifies acceptance of the revised policy.

12. Contact Information

For any privacy-related inquiries or data concerns, please contact:

Smarter School

B2/56, Moonidih, Dist-Dhanbad,

Jharkhand – 828129, India

Email: smarterskool@gmail.com

Phone: +91 9748597175

Working Hours:

Mon–Sat: 8:00 AM – 4:00 PM

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